Returns & Refunds Policy

Since our rosé is a consumable beverage product, we are unable to process returns or exchanges and all sales are final.

Please do not send products back without prior authorization. Unauthorized returns will not be eligible for refund or replacement.

If your order arrives damaged, defective, or incorrect, please reach out to us at help@playdate.com with your order number and photos of the issue. We’re committed to ensuring you have a great experience and will review your request promptly.